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Frequently asked

QUESTIONS

  • How can I stay updated on the latest promotions and new product releases?
    Staying updated on the latest promotions and new product releases is easy with Apollo Imperium! Simply subscribe to our newsletter, and you'll receive regular emails packed with exclusive discounts, deals, and exciting updates about our newest products. By joining our newsletter community, you'll be among the first to know about upcoming sales events, limited-time offers, and special promotions. Don't miss out on fantastic opportunities – subscribe now to ensure you never miss a beat in the world of Apollo Imperium!
  • How do I reset my password if I forget it?
    If you forget your password on Apollo Imperium, resetting it is quick and easy. Simply click on the "Forgot Password" link on the login page, and you will be prompted to enter the email address associated with your account. After submitting your email, you will receive a password reset link in your inbox. Click on the link, follow the instructions provided, and you'll be able to create a new password for your account. Rest assured that your account security is of utmost importance to us, and this process helps ensure that only you can regain access to your Apollo Imperium account.
  • What are the accepted payment methods on Apollo Imperium?
    On Apollo Imperium, we offer a wide range of convenient and secure payment methods to ensure a seamless shopping experience. You can make purchases using the following accepted payment methods: Credit Cards: Visa, MasterCard, American Express (Amex), ChinaUnionPay, Jcb, Diners, CartesBancaires and Discover. Debit Cards: Electron and Maestro. Digital Wallet: Apple Pay. Online Payment: iDeal and PayPal Rest assured, your financial information is handled with the utmost security, allowing you to shop confidently and effortlessly on our platform. Embrace the convenience of these diverse payment options and unlock a world of possibilities with Apollo Imperium!
  • Is my personal information safe and secure on Apollo Imperium's website?
    Absolutely, your personal information is safe and secure on Apollo Imperium's website. We take the protection of your data very seriously, and our commitment to safeguarding your privacy is outlined in our comprehensive Store Policy, which includes a Privacy Policy. Rest assured that we adhere to industry-standard security measures to ensure that your information remains confidential and protected at all times. Your trust in us is paramount, and we strive to maintain the highest level of security and privacy standards to create a safe and enjoyable shopping experience for you on Apollo Imperium.
  • How can I contact customer support for any inquiries or assistance?
    Our dedicated customer support team is here to assist you with any inquiries or concerns. Reach out to us via email at info@apolloimperium.com or send us a text at +31 (6) 18714584, and we'll be more than happy to help. Your satisfaction is our priority, and we look forward to providing you with exceptional service at Apollo Imperium. For more information, see our contact page
  • Can I create an account on Apollo Imperium to save my preferences and orders?
    Certainly! By creating an account on Apollo Imperium, you not only gain the advantages of saving preferences and tracking orders but also get the benefit of adding items to your personal wishlist. This feature allows you to curate a list of products you love, making it easier to keep track of the items you desire or plan to purchase in the future. Embrace the convenience of having your wishlist at your fingertips, tailored to your unique tastes. By signing up, you can save your preferences, track your orders, and access your order history. Having an account also enables you to easily manage your shipping and billing information, making future purchases a breeze.
  • Shipping
    We ship worldwide. We don't affiliate with Ali-Express or amazon to create or get our products. Instead, we use independent businesses who deliver services. Every order we get is created on demand, meaning the product is made only when ordered. This saves ink, material, and keeps overstock from ending up in landfills. This means that we are a lot more eco-friendly than a great amount of mainstream or Ali-express drop ship brands. What this means for shipping is that it takes us a little bit longer to deliver your product to you. How long the process takes depends on the item you order and the country you order it from. After spending €150,- you will receive free shipping (in most countries).
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